Careers at GRM Information Management

Professional opportunities across a range of roles.

GRM offers a wide range of records management jobs and career opportunities throughout the United States and across the globe; from the warehouse to the executive suite; from the sales office to the customer support center. GRM is the leading provider in the US for: robust enterprise content management system, full suite of document management software and workflow management software, offsite document storage solutions, records management software, and document scanning services.

Become a part of a team of hardworking professionals who are part of a vibrant and growing business.

Current Opportunities:

Digital Marketing Manager

Job Description

The Digital Marketing Manager will be responsible for planning, developing, executing and measuring a range of digital marketing initiatives that include well-established digital tactics as well as employing cutting-edge technologies that optimize marketing efforts and create competitive advantage.

You’ll work in partnership with existing Product, Marketing and Sales functions within each organization in order to enable brand awareness, direct sales and lead generation. Success in this role requires a rich background in digital media, digital applications, strong project management skills, a well-developed creative orientation and an entrepreneurial bent that inspires unexpected and surprising paths toward desired business objectives. It is critical that you be a self-starter who is setting priorities, pushing toward deadlines and capable of working with a good degree of autonomy.

Position Summary

Come join GRM Information Management and its related family of companies as the Digital Marketing Manager. This diverse collection of companies spans a range of industries from high tech start-ups to established business services and consumer products. This is a highly-unique opportunity in terms of exposure to a range of industries (B2B and B2C) as well as a breadth of responsibilities that are central to accelerating the growth of these businesses.

Exposure to multiple businesses, business challenges and executive teams promise to make this role both dynamic and a source of outsized importance and influence, bringing best practices and learnings from one business entity to the other.

Essential Duties & Responsibilities

  • Conceive of a calendar of digital marketing initiatives
  • Maintain and evolve brand websites
  • Build presence in a range of social media channels through a mix of paid and unpaid Programs
  • Build and maintainGoogle Ads programs
  • Manage the creation of digital marketing content
  • Optimize SEO / SEM
  • Track, measure and report upon brand presence on a range of platforms and program results
  • Continually monitor digital marketing of competitors, trends and industry best practices

Qualifications/Experience

  • University degree or college diploma in business, marketing, journalism, communications, or related field
  • 5+ years experience in digital marketing
  • Must have Consumer (B2C) marketing experience
  • Must have strong background in Google Ads
  • Must have extensive background in Social Media (Instagram, Tik Tok, Twitter, Facebook, LinkedIn)
  • Well organized, strong attention to detail, able to manage several projects simultaneously.
  • Highly collaborative and also comfortable working autonomously
  • Sophisticated and advanced knowledge of social media channels
  • Website build and maintenance experience
  • Comfortable with a hybrid work environment – office and remote

Benefits Include

  • Competitive Salary and Bonus
  • Full medical insurance
  • 401K

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Sales Executive

Job Description

GRM Information Management Services (www.grmdocumentmanagement.com) is now hiring an experienced sales executives for our Jersey City NJ office. The primary responsibility is to maximize the sales of our services in NYC area to new customers and prospects. These services include: Document Storage , Data Storage, Pathology Storage and Shredding Services . Other key responsibilities include:

  • Lead generation and prospecting activities for new logo accounts and to maintain a required pipeline of prospect accounts
  • Qualify, research, track and develop leads into viable opportunities
  • Effectively articulate the GRM value proposition to multiple organizational levels
  • Develop strong business cases, proposals and presentations for sales opportunities
  • Negotiate the terms of agreements and close sales
  • Maintain a strong knowledge of the industry, trends, technology, competitive offerings, and customer requirements, and provide informed feedback to the company
  • Participation in professional organizations (sales, marketing, industry associations)

Desired Skills & Experience

  • Minimum of 5 years of consultative sales experience selling document storage and electronic document management solutions.
  • A strong hunter mentality — the ability to prospect and sell into new account opportunities
  • Driven to succeed and excel, with a passion and enthusiasm for the business
  • Excels in an entrepreneurial atmosphere with constant change
    • Self-motivated and self-directed
    • Exceptional work ethic
    • Independent thinker
  • Technical awareness — can confidently converse with C-level contacts
  • Strong relationship building skills.
  • Proven record of exceeding quota in previous positions
  • Demonstrated ability to win competitive account sales
  • Excellent written and oral communication skills

Company Description

GRM Information Management Services is a leading provider of lifecycle records and information management solutions. The company continues to demonstrate technological leadership by bringing proprietary innovation and new levels of cost efficiency to document storage, digital/electronic document management, data protection and certified destruction clients. Fully integrated products and services include: eAccess remote inventory control, the Cloud-based Online Record Center, business process workflow automation, a blended paper to digital solution. GRM’s full service capabilities are available in major markets throughout the U.S., including Atlanta, Baltimore, Boston, Chicago, Houston, Indianapolis, Los Angeles, Miami, New York/New Jersey, Philadelphia, San Francisco, and Washington, D.C.

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Account Executive

Job Description

GRM Information Management Services (www.grmdocumentmanagement.com) is now hiring experienced Account Executives. The primary responsibility is to maximize the sales of our services to existing and new logo customers These services include: Document Storage, Data Storage, Pathology Storage and Shredding services.

Other key responsibilities include:

  • Manage and upselling to assigned client base
  • Lead generation and prospecting activities for new logos and to existing account to maintain required pipeline of prospect accounts
  • Qualify, research, track and develop leads into viable opportunities
  • Effectively articulate the GRM value proposition to multiple organizational levels
  • Develop strong business cases, proposals and presentations for sales opportunities
  • Negotiate the terms of agreements and close sales
  • Maintain a strong knowledge of the industry, trends, technology, competitive offerings, and customer requirements, and provide informed feedback to the company
  • Participation in professional organizations (sales, marketing, industry associations)

Desired Skills & Experience

  • Minimum of 5 years of B2B consultative sales experience. Preferred Document Management experience.
  • A strong hunter mentality — the ability to prospect and sell into new account opportunities
  • Driven to succeed and excel, with a passion and enthusiasm for the business
  • Excels in an entrepreneurial atmosphere with constant change
    • Self-motivated and self-directed
    • Exceptional work ethic
    • Independent thinker
  • Technical awareness — can confidently converse with C-level contacts
    Strong relationship building skills.
  • Proven record of exceeding quota in previous positions
  • Demonstrated ability to win competitive account sales
  • Excellent written and oral communication skills

Company Description

GRM Information Management Services is a leading provider of lifecycle records and information management solutions. The company continues to demonstrate technological leadership by bringing proprietary innovation and new levels of cost efficiency to document storage, digital/electronic document management, data protection and certified destruction clients. Fully integrated products and services include: eAccess remote inventory control, the Cloud-based Online Record Center, business process workflow automation, a blended paper to digital solution. GRM’s full service capabilities are available in major markets throughout the U.S., including Atlanta, Baltimore, Boston, Chicago, Houston, Indianapolis, Los Angeles, Miami, New York/New Jersey, Philadelphia, San Francisco, and Washington, D.C.

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Sales Executive – Digital ECM

Position Summary

GRM is seeking a Sales Executive – Digital ECM for our Miami, FL; Houston, TX; Washington, DC; and Los Angeles, CA locations. The position requires a strategic thinker with a focus on driving sales of our cloud-based content services software application, VisualVault. The selected candidates will have a track record of success in sales of major software initiatives, a strong knowledge of customer solutions life cycles, sales processes, the competitive landscape, and the development and execution of go-to-market sales plans.

Location

Miami, FL; Houston, TX; Washington, DC; Los Angeles, CA (Hybrid)

Personal Attributes (personality traits, work habits, commitment)

  • Extensive experience selling software in an enterprise or large account sales environment
  • Very sharp mind, with the ability to focus on a task
  • Money motivation that can be translated into revenue production
  • Driven to succeed and excel
  • High energy “fire in the belly” approach and mentality
  • A passion and enthusiasm for the business
  • Excels in an entrepreneurial atmosphere with constant change
  • Self-motivated and self-directed
  • Exceptional work ethic
  • Both strategic and tactical – a thinker and a doer
  • Recognized as a thought leader
  • Technical awareness – can confidently converse with IT personnel
  • Strong relationship building skills
  • Ability to build and lead cross-functional teams (Sales, Operations, Account Management, etc.) to achieve results
  • High ratings on key sales qualities (competitiveness, persistence, sales drive)
  • Excellent written and oral communication skills – public speaking experience a plus
 

Business Experience (education, training, knowledge)

  • Minimum of 5 years of consultative sales experience in an enterprise or large account sales environment
  • A strong hunter mentality – the ability to prospect and sell into new account opportunities, then upsell within the account
  • Previous experience selling ECM / Content Services software solutions, cloud-based/hosted systems, BPM, document imaging, or similar applications
  • Previous experience selling services – experience with outsourced services and the cloud-based model a plus
  • Extensive background selling to C-level executives (CEO, CFO, CTO, CIO)
  • Ability to effectively articulate the GRM value proposition to multiple levels
  • Strong experience building and presenting ROI models
  • Proven record of exceeding quota in previous positions
  • Demonstrated ability to win competitive major account sales
  • Formal sales training (Solution Selling, Miller Heiman, SPIN, etc.)
  • Solid business acumen – strong understanding of how businesses operate across functional areas
  • Ability to grasp and map processes and corresponding document and information flows between departments
  • Participation in professional organizations (HIMSS, AHIMA, AIIM, SHRM, industry associations)
  • 4-year degree
 

Responsibilities

  • Attain targeted software sales for territory or assigned accounts by developing new prospects and interacting with established customers
  • Lead generation and prospecting activities to maintain required pipeline of prospect accounts
  • Qualify, research, track and develop leads into viable business opportunities
  • Effectively articulate the GRM value proposition to multiple organizational levels
  • Develop strong business cases, proposals and presentations for sales opportunities
  • Negotiate the terms of agreements and close sales
  • Participate in trade shows, conferences and industry events to build industry and customer awareness of GRM services and solutions
  • Maintain a strong knowledge of the industry, trends, technology, competitive offerings, and customer requirements, and provide informed feedback to the company
  • Participation in professional organizations (sales, marketing, industry associations)
 

Benefits

GRM offers excellent compensation and benefits, including comprehensive health coverage for medical, dental, and vision care for family/dependents, as well as employee life, optional long-term disability, matching 401(k), paid vacation and holidays.

About GRM

Trusted for more than 35 years, GRM is a leading provider of information and content management systems. GRM’s robust, cloud-based enterprise content management platform, VisualVault, serves as the centerpiece of the digital solutions that GRM provides its clients. Serving a diverse base of industries such as healthcare, government, legal, finance and human resources, GRM delivers its clients services such as digital conversion, advanced data capture solutions, workflow automation, legacy data archiving, compliance and governance, business process management and advanced analytics capabilities, as well as a full suite of physical records management services.

GRM maintains offices in 15 major metros across the U.S., including Atlanta, Austin, Baltimore, Boston, Chicago, Dallas, Houston, Indianapolis, Los Angeles, Miami, New Jersey/New York, Philadelphia, San Antonio, San Francisco and Washington, D.C. GRM has international facilities in Lima, Peru; Rio de Janeiro, Brazil; and Bogota, Columbia.

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Digital Account Manager

Description

At GRM/VisualVault, our client relationships are our top priority. We’re looking for a dedicated and personable Digital Sales Account Manager to maintain our clients’ accounts and serve as our main point of contact.

The Digital Sales Account Manager manages and develops existing customer relationships and focuses on VisualVault, GRM’s Enterprise Content Management solution. As the primary point of contact for GRM customers, the Digital Account Manager’s role is to initiate contact with existing customers to build positive relationships, respond to customer questions/concerns and, most importantly, upsell/cross-sell our digital solutions.

The ideal candidate will have a passion for helping others and a drive to provide exceptional customer service and upsell. Applicants should be comfortable working with spreadsheets, audits, and other organizational software. If this sounds like you, apply today and help us build meaningful, long-lasting relationships that move our business forward!

Location

Position follows a hybrid working schedule of remote/onsite in Jersey City NJ.

Required Qualifications

  • Prior experience selling Enterprise Content Management, Document Management or Advanced Data Capture Solutions. Required
  • Prior experience with Software Sales and Account Management. Required

Objectives of this Role

  • Act as the main point of contact in all matters relating to client concerns and needs but not being customer service
  • Build and strengthen client relationships to achieve long-term partnerships
  • Maintain accurate client records, keeping track of any contract updates and renewals
  • Work with sales and other internal teams to develop strategic marketing plans and ensure KPIs are being met
  • Develop a thorough understanding of our products and service offerings to better upsell and cross-sell to clients

Daily and Weekly Responsibilities

  • Take inquiries and requests from customers and address their needs
  • Stay on top of accounts, making sure they’re receiving services that are within their budget and meeting their needs
  • Meet regularly with other members of the team to discuss progress and find new ways to improve business
  • Generate upselling opportunities reports to give to clients and higher-ups within the organization
  • Identify upsell, cross-sell, and renewal opportunities and communicate with the sales team regularly

Skills and Qualifications

  • Professional experience in a sales or customer service role
  • Ability to multitask and juggle several responsibilities simultaneously
  • Strong written and verbal communication skills
  • Good attention to detail and organizational skills

Preferred Qualifications

  • Prior experience selling SaaS software and familiar with enterprise solutions
  • A self-starter with a strong hunter mentality – the ability to prospect and upsell within GRM clients
  • Proven track record of meeting or exceeding quotas and receiving positive customer feedback
  • Proficiency with common customer success and customer relationship management software, such as Salesforce
  • Professional certification (e.g. from the Strategic Account Management Association)

Benefits

GRM offers excellent compensation and benefits, including comprehensive health coverage for medical, dental, and vision care for family/dependents, as well as employee life, optional long-term disability, matching 401(k), paid vacation and holidays.

To Apply

Please send an email to Mark Spitz, Senior Director of Digital Solutions at mspitz@grmdocument.com using a subject of “Re: Digital Sales Account Manager Position – NJ” with your resume attached in PDF format. Please include a brief introduction and overview and answer the following questions:

  1. Do you have experience selling Enterprise Content Management, Document Management or Advanced Data Capture Solutions?
  2. Do you have experience with Software Sales and Account Management?
  3. How many years of work experience do you have as a Digital Account Manager?
  4. How many years of work experience do you have upselling/cross selling Enterprise Content and Document Management solutions within an existing customer base?
  5. Are you fully comfortable driving the sales process from inception through completion?
  6. From 1 (lowest) – 10 (highest), what is your comfort level of conducting Enterprise Content and Document Management software demonstrations?

About Us

GRM Information Management is a leading provider of information management systems with over 30 years of experience. GRM’s robust, cloud-based content services platform serves as the centerpiece of the digital solutions that GRM provides its clients. Serving a diverse base of industries such as healthcare, government, legal, finance and human resources, GRM delivers its clients services such as digital conversion, advanced data capture solutions, document management systems, workflow automation, legacy data archiving, compliance and governance, business process management and advanced analytics capabilities, as well as a full suite of document storage, scanning, and physical document management services.

GRM maintains offices in 15 major metros across the U.S., including Atlanta, Austin, Baltimore, Boston, Chicago, Dallas, Houston, Indianapolis, Los Angeles, Miami, New Jersey/New York, Philadelphia, San Antonio, San Francisco and Washington, D.C. GRM also has facilities in Lima, Peru; Rio de Janeiro, Brazil; and Bogota, Colombia.

GRM does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor. All employment is decided on the basis of qualifications, merit, and business need.

Copywriter (GRM Marketing)

Copywriter (GRM Marketing)

Location: Jersey City, NJ

Description

GRM Information Management, located in Jersey City, NJ is currently recruiting for an experienced Copywriter with business-to-business technology writing experience.

Key Writing Responsibilities

This position is responsible for the creation of a breadth of written content and plays a role in the development of GRM’s overall approach to Content Marketing. This writer works within the Marketing department, collaborating closely with marketing management, marketing project management, digital marketing and an experienced in-house graphic designer.

Ongoing, standard requirements for this role include the writing of:

  • Email campaigns
  • Product/service promotional literature
  • Website content
  • Press releases
  • Social media posts
  • Case Studies
  • Video Scripts

Requirements

  • Bachelor’s degree
  • 4+ years of experience writing b2b content and a strong foundation in technology (software a plus)
  • Demonstrated ability to understand technical concepts and market needs and translate into effective messaging for business audiences
  • Multi-tasker – ability to work effectively on multiple projects concurrently
  • Collaborative, self-starter

Benefits

GRM offers excellent compensation and benefits. Benefits include a choice of plans providing comprehensive coverage for medical, dental, and vision care for employee & dependents, as well as employee life, matching 401(k), paid vacation and holidays.

About Us

GRM Information Management is a leading provider of information management systems with over 30 years of experience. GRM’s robust, cloud-based content services platform serves as the centerpiece of the digital solutions that GRM provides its clients. Serving a diverse base of industries such as healthcare, government, legal, finance and human resources, GRM delivers its clients services such as digital conversion, advanced data capture solutions, document management systems, workflow automation, legacy data archiving, compliance and governance, business process management and advanced analytics capabilities, as well as a full suite of document storage, scanning, and physical document management services.

GRM maintains offices in 15 major metros across the U.S., including Atlanta, Austin, Baltimore, Boston, Chicago, Dallas, Houston, Indianapolis, Los Angeles, Miami, New Jersey/New York, Philadelphia, San Antonio, San Francisco and Washington, D.C. GRM also has facilities in Lima, Peru; Rio de Janeiro, Brazil; and Bogota, Colombia.

If interested, please send resume to Mike Aaron, Vice President of Marketing, at maaron@grmdocument.com

GRM does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor. All employment is decided on the basis of qualifications, merit, and business need.

Get In Touch

You can reach out to us by phone at 888.907.9687, or fill out the form below