Law firms are GRM’s largest client base and for good reason. The legal industry must adhere to some of the most rigid standards in Records Management. A firm must protect their clients’ interests while keeping compliant with federal, state and local regulations as well as court requirements. Failure to comply can result in loss of client confidence, malpractice suits, stiff penalties and fines.
GRM has over two decades of experience with legal document management. We have seen the legal definition of Records Compliance change from paper to now include electronic data. In fact, it’s estimated that as many as 90% of records are now electronic, in the form of emails, instant messages and even telephone text messages and voice mails. Through our professional affiliations and our ongoing educational programs, GRM stays on top of the changes in the legal field and in the industries of your clients.
An effective Records Management program will combine all technologies to bring you an integrated approach. GRM can help manage your records needs and your case load by offering customized solutions for your firm’s needs.
We can store your paper records in our state of the art hard copy records center. We can Scan-on-Request, giving you immediate digital access to your paper records. We can convert all your records to digital in our Online Record Center. We can work with you to establish a retention program.
We also recognize that a law firm is a business. We will work with you to develop a system that will link every department, including human resources, accounts payable, accounts receivable and IT. Your database will be password protected giving each member of your staff access to only those records he or she needs.
Each of GRM’s Information Management Services are available on our exclusive web based eAccess technology, you are always assured of a complete record of chain-of-custody, from record creation to its destruction. eAccess gives you 24/7 access from any internet connection and is the most intuitive and convenient in the industry. You can order services with a click of the mouse, an email, phone call or fax. GRM guarantees its services will be both on time and accurate.
The sheer quantity of information generated by a law firm daily underscores the need for a coherent, user-friendly program that manages it all. That’s what GRM provides. To account for each information item and ensure ease of accessibility, we provide cataloguing, indexing and barcode tracking services. For offsite paper storage, our PRECISIONplus service virtually eliminates the possibility of a record ever becoming lost or misplaced. For electronic inventory, we encode files with complete chain-of-custody tracking. This gives every digital document a continuously updated record of when it was created and edited and with whom it was shared. These features are invaluable to the discovery process. Another essential GRM service is the creation of a credible retention schedule. By identifying and then destroying documents no longer required, a firm reduces information volume, storage costs and risk. Retention also favorably impacts a firm’s security, compliance and productivity.