Data Protection

When disaster happens, GRM is the safe house for all your data.

Critical information is the lifeblood of every business and GRM has custom-built an extensive portfolio of integrated data protection and offsite backup services. From high security vaults to 24/7 disaster recovery support, we are dedicated to Information Management Solutions and the preservation of your sensitive data.

Our climate-controlled vaults are:

• Fire resistant & constructed to meet the benchmark of the American National Standards Institute and the National Fire Protection Association.
• Outfitted with heat & smoke detection as well as an FM-200 fire suppression system
• Equipped with an independent HVAC system, computer-monitored to maintain a temperature range between 65° and 68° & relative humidity between 35% and 45%
• Guarded by key pad entry, motion detectors & CCTV
• Strategically located to provide rapid Disaster Recovery services for primary business centers & major hot sites  

GRM tracks your sensitive data with:

• Advanced Barcode Tracking technology  
• Vault librarians & drivers equipped with laser scanners and portable printers to provide clients with scanner-validated     delivery and pickup scan receipts
• Digital Dispatch, GRM’s proprietary fleet management and performance software to monitor all on-time performance activity
• TMS & Distributed Systems tape management software  
• Our full-time IT staff available to lend technical support

Customer Service & Transportation Assistance is available through:

• GRM data vaults, operating 24/7 for around-the-clock access to critical data
• Twenty-four hour live customer assistance
• Dependable deliveries & pickups, performed by GRM’s customized fleet and fully-trained personnel
• Emergency deliveries to your office or hot site, with two-hour delivery possible at special request
• GRM’s media library relocation services