Digital Image Enabling

Through GRM’s Image Enabling solution, organizations are able to achieve tremendous improvements in their Information Management Services through increasing productivity and enhancing the value of their imaging applications. By linking documents directly to transaction records from ERP, CRM and other systems, companies are able to leverage the investments they have in software, databases, and other infrastructures.

For example, if a customer service representative was speaking with a customer on the phone while accessing their financial records in an accounting system, they would be able to link to the GRM Online Records Center™ and view invoice images at the same time. Image Enabling takes document imaging to another level, saving time and countless resources by adding the ability to view documents from existing application systems.

The increase in productivity and significant cost savings created by no longer having to open, login and navigate through multiple systems to get all the information needed is enormous. From a screen in applications such as Oracle, SAP, SalesForce.com, PeopleSoft and many others, users will be able to click on a link and immediately have access to whatever document is required. Image Enabling allows you to optimize your use of ERP, CRM and other applications without IT assistance, can be rapidly deployed, and greatly increases the value of your EDM systems.