Image Archiving

Through GRM’s Image Enabling solution, organizations are able to achieve tremendous improvements in productivity and enhance the value of their imaging applications. By linking documents directly to transaction records from ERP, CRM and other systems, companies are able to leverage the investments they have in software, databases and other infrastructures.

For example, if a customer service representative was speaking with a customer on the phone while accessing their financial records in an accounting system, they would be able to link to the GRM Online Records Center™ and view invoice images at the same time.  Image Archiving  takes Document Imaging  and  Records Management  to another level, saving time and countless resources by adding the ability to view documents from existing application systems.

The benefits in decreased costs and increased productivity are enormous. A user no longer has to open, login and navigate through multiple systems to get all needed information. From a screen in applications such as Oracle, SAP, SalesForce.com, PeopleSoft and many others, users will be able to click on a link and immediately have access to whatever document is required. Image Enabling allows you to optimize your use of ERP, CRM and other applications without IT assistance. It can be rapidly deployed and greatly increases the value of your  Digital Document Management  System.