Managing a volume of documents and processes associated with the full lifecycle of a loan has always been a challenge. But, it’s become even more challenging with more people working from home. The GRM solution delivers a set of valuable tools that give you control and increased efficiency in the current work environment.
Employing our secure cloud-based content management platform, GRM is delivering banks like yours an unprecedented level of loan imaging and processing efficiency. Our solution enables all of your loan departments (Commercial, Corporate, Small Business, Specialty, etc.) to process more loans in less time, saving you money and delivering higher levels of customer satisfaction.
Easily integrating with your loan origination system and virtually all other legacy systems, GRM’s automated banking document management solution optimizes the processing, accessing, management and reporting associated with loan files; housing documents and data created from loan initiation through loan servicing. As many banks’ loan processing function is largely manual and significant components of it are paper-based, the right automation solution can minimize the time and resources required to classify, index, file, review and approve all of the individual files associated with an individual loan.
Mountains of paper are eliminated. Maintaining compliance and responding to audit requests is wildly simplified. And organizing everything in a single repository makes finding and accessing documents and data a breeze; resulting in valuable efficiencies and better customer service.
Our solution enables your loan department to process more loans in less time, securely, increasing efficiency while saving you money and delivering higher levels of customer satisfaction.
Whether driving delivery of a critical consumer banking product or managing a back-office function, GRM solutions play a central role in eliminating paper, improving operations across departments and tying important data together from disparate departments.
Imaging is a critical first step in the process of streamlining your lending department’s operations. And, GRM’s credentials and technologies are well-suited to both the ingestion of large volumes of digital data from other systems (such as your loan origination system) as well as the scanning and subsequent ingestion of paper documents. In either case, the GRM platform can auto-index documents, intelligently extract critical data, auto-classify and auto-file the documents in a pre-defined folder structure within our secure central repository.
In sharp contrast to manual indexing and filing on local drives, these capabilities save countless hours and minimize costly errors. And not unimportantly, this solution makes all files easy to find and easily accessible to all parties.
The volume of documents required to complete a loan file creates its own challenges and pitfalls. And when the process is entirely manual, it’s prone to break down. Knowing that missing documents, missing signatures, etc. can prove costly, in terms of both lost time and compliance, the GRM loan solution delivers mission-critical tools that ensure a smooth and streamlined process.
When you work in a highly-regulated industry like banking, retention management and audits are part of your professional life – and often a much bigger part of your professional life than they need to be. The GRM loan solution is “audit-ready” and dramatically simplifies the process of preparing for and responding to audits.
You can easily format reports that directly fulfill audit requirements and then provide the auditor with access to the report for a limited period of time. Format the report. Set parameters for access. Set to auto-revoke access after the designated number of days. That’s it. It’s that easy.
While loans are being initiated and are in process, tools that deliver efficiency are the key to success. When management is taking a broader view of loan operations, sophisticated analytics are the name of the game. And with GRM’s analytics suite, data is aggregated and presented in a way that delivers the insights that management requires to better understand operations and dynamics that shape the business. That enhanced understanding enables better decision making and better business.
Mobile interfaces and functionality keep every bank constituent connected — to each other and to critical data — whether in the office or on the road. And customers are delivered the convenience of mobile access to loan status and related messaging at any time.
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