Walter Perez – General Manager, Miami

Walter Perez has been in the records management industry since 1990, holding a variety of positions in several document management companies, such as The Fortress Co., Iron Mountain & Arcus Data Management Co. (a division of Iron Mountain). He joined GRM in January 2001, holding positions as Operations Supervisor, Operations Manager and in 2002, was promoted to General Manager of Miami. Since that time he has used his broad experience to improve and enhance many of the services GRM offers, as well as continually helping to add new services. This has allowed his location to be a consistent top performer in terms of growth and customer satisfaction; GRM Miami is also a 3-time winner of Best Branch for Sales Over Quota.

Training is a key focus for Mr. Perez, which has resulted in a stable team of highly skilled professionals. This mindset has allowed his location to be first in delivering a variety of services including, file folder indexing and scanning as well as hosting of digital documents. Mr. Perez’s passionate dedication to customer satisfaction has allowed his location to grow even during these tough times.

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