Client Center

Client Center

GRM is committed to providing the best client support in the industry.  Our client center is designed to give you the tools to make using our system as easy as if we were right in-house.  Between our University, Customer Handbook, and eAccess tools and training, we are confident that you will find everything you need just a click away. If there is any thing else you think would be beneficial don’t hesitate to email us at info@grmdocumentmanagement.com

eAccess

eAccess is GRM Document Management’s exclusive web based customer data base. Any internet connection will enable customers to access their inventory and activity. Log into eAccess to place orders or make account changes.

eAccess Login

 

GRM Fuel Surcharge

The GRM Fuel Surcharge Policy

 

GRM University eAcess Course

GRM eAccess is a web based inventory control and ordering application only available from GRM. In order to help you to fully utilize GRM eAccess, GRM developed an online university to guide you through all of eAccess’s major functions in a user friendly, easy to use format. We will teach how to:

  • Log On
  • Format Your Screen
  • Locate/Download Your Inventory
  • Request Delivery and Pick Up of Your Inventory
  • Order Materials
  • Check on Status of Orders
  • Add Inventory
  • Complete Data Entry
  • Manage Inventory
  • Run and Export Reports

All without leaving your desktop!

Through GRM University you will quicky learn everything you need to make GRM eAccess an intrgeral part of your records management program and help you be more efficient and effective.

GRM University Trailer

Want to view a 4 minute preview of the GRM University eAccess Course?
View the University eAccess 4 minute trailer to see all the efficiencies you can experience using GRM eAccess.

Get Started

Need a password?
Email our University Support Team. They will email you a name and password.

 

GRM Form Library

 

Customer Handbook

The GRM Customer Handbook was designed after interviewing many customers. We asked if they had the ability to create their ideal handbook to best help them work with their information management provider what would that contain? One such suggestion was a place to keep contracts, rate schedules and other pertinent information in one centralized tab. It’s in there as well as much of the other feedback we received. Here you have it, the GRM Customer Handbook. Everything you need from Delivery Information to a Glossary of Terms. Feel free to download it online, keep in mind it is a large file, or request a CD from your local GRM Customer Service representative.