GRM already provides a range of information management solutions to many hospitals, clinics and group practices. Healthcare Release of Information (ROI) now completes the beneficial, end-to-end Health Information Management services we can deliver.
Through the GRM ROI digital repository, patient health information is captured, secured, archived and potentially shared with your healthcare organization’s EMR, EHR or similar data system.
GRM’s Healthcare Release of Information specialists are HIPAA certified and familiar with the latest Federal and State regulations.
With speed and reliability, we handle all types of ROI requests, including those from:
Our full service ROI outsourcing of medical record release of information requests includes:
|Validate Legitimacy of Requester|
|Capture/Collect and Sort Content|
|Package and Validate Patient Information with Quality Control|
|Collect ROI Fees or Submit Invoice Prior to Sending Content|
|Send Fulfillment Notification|
|Authenticate Receipt of Content|
|Track ROI Content Activity|
GRM provides ROI services according to your needs. We offer complete, end-to-end ROI outsourcing, where we take care of requests and fulfillment and meet all ROI responsibilities on your behalf. We can also partner with you to provide dedicated on-site specialists and ala carte ROI services, as needed, in support of your internal ROI operations.
Our 100% digital capability allows us to migrate paper to an electronic environment and fulfill information in a variety of requested formants. Requesters can initiate requests, make payments and access information remotely, all from the comfort and convenience of any computer with a web browser. In addition to delivering information through digital means such as email and file downloading, we can fax or physically mail copies of the results.
A huge advantage of GRM ROI lies in the capabilities of our Cloud-based digital repository, where gathered information is continually tracked for chain of custody and audit purposes, backed up, always accessible and extremely secure. Through the ROI repository, we can even repurpose requested information by providing it directly to your EMR, EHR or other data system for capture, extraction, workflow automation, sharing and archiving.
Aiming to provide better risk assessment guidance, HIPAA recently released the final rules on maintaining HIPAA compliance, which have eased the reporting requirements for Covered Entities while increasing the potential liability for Business Associates. In any instance where the privacy and security of information is compromised, the following identifiers are now required to be included with each risk assessment.
With these new rules, effective as of September 23, 2013, negligence that was tolerated in the past, where covered entities (CAs) and business associates (BAs) experienced private health information breaches and failed to act, will no longer escape punishment.
The Quality (Not Quantity) of Data Drives Healthcare Efficiency
Because data in a healthcare environment is so often tied to getting paid or reimbursed, many healthcare facilities have rapidly embraced new data technologies. Doing so, however, without first determining the compatibility of such systems with the mission and functionality of other departments and the enterprise as a whole, can be a costly mistake. The consequence, all too often, is that a great quantity of data is gathered that lacks the qualitative ability to be accessed, shared and repurposed for productive usage throughout the organization.
A commitment to first developing sound information governance policies can avoid such problems by providing guidelines for purchasing and implementing only those data systems that cost-effectively serve the needs of the entire facility. GRM can help in this regard. Through our Solutions Group experts in Compliance, Retention and Governance, we help healthcare organizations of all sizes develop and implement efficient, comprehensive, customized HIM programs.
The resources that GRM Release of Information brings to bear can also help, even for hospitals, medical centers, clinics and physician practices with limiting, incompatible systems already in place. Both the GRM ROI digital repository and the broader GRM VisualVault-Online Records Center overcome the limitations of disparate internal data systems through their ability to communicate quickly and seamlessly with a range of popular industry software applications. Records can also be provided in a variety of formats. Consequently, GRM has the capacity to cost-effectively surmount the obstacles that hinder interdepartmental data integration, workflow automation and other information repurposing.