Earlier this year, we wrote about how thought leaders, consultants and journalists are changing the language they use to talk about content management so that it better fits the evolving digital landscape. Our post, “Content Services Platforms: The Next Phase of the Digital Revolution”, focused on the shift away from the term “enterprise content management system” and toward “content services platform” – and the rationale for it.
The driving force behind the change in terminology and perspective is Gartner, a leading research firm for business technology professionals. Gartner introduced the term in 2016, and issued their first Magic Quadrant for Content Services Platforms in 2017. According to Gartner, "Using the Magic Quadrant Report for Content Services Platforms, application leaders can assess vendors' ability to deliver content services that will enable their organization's content strategy."
Gartner Magic Quadrant for Content Services Platforms
Recently, Gartner published their second Magic Quadrant for Content Services Platforms report. The October 2018 Magic Quadrant for Content Services Platforms offers guidance to organizations in search of a content services platform that supports digital businesses. GRM is included in the report, among 17 other companies that provide content services platforms (CSPs).
Magic Quadrant as a Resource
As the digital revolution continues, the pressure is on to choose a CSP that does more than just manage your content – it has to manage your content intelligently in order to give your business an edge over your competition. This means a CSP that provides secure, open access to multiple parties and incorporates and leverages advanced technology like artificial intelligence and machine learning.
If your organization is searching for a CSP that better suits your needs – or if you’re ready to make the transition to digital content management – the Gartner Magic Quadrant is a valuable resource. Rather than recommend one content services platform over another, this definitive industry report provides candid assessments of select platforms and providers that are in line with where the market is going. This type of information can be instrumental in helping you choose the right platform for your business.
Gartner does not endorse any vendor, product or services depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.