
Medical Records Retention Laws by State: A Reference for HIM Teams
There is no single national retention period for medical records. HIPAA doesn’t set one; state law does, through hospital licensing rules and medical board regulations,
For Document Storage, Scanning, Records Management, Shredding, Pathology Storage and Healthcare Release of Information (ROI), GRM continues to lead the market in delivering superior products and services — delivering real value to our clients every day.
Learn more about what sets GRM apart from our competitors.


From paper documents to AV assets, our facilities, operational processes and staff ensure that your important assets are kept safe and accessible.
Scanning centers across the country provide a turnkey way to digitize paper documents in anticipation of leveraging that newly-digital data.
Our temperature and humidity-controlled pathology storage areas are employed by leading healthcare organizations and labs to store their blocks and slides.
Employ VisualVault, our cloud-based platform, to structure data, put it to work with automation solutions and unlock insights with our predictive analytics suite.






With locations across the country, GRM delivers leading organizations with state-of-the-art facilities of unrivaled quality, personal customer service and operational excellence.
As the largest independent document storage company in the country, we provide the best of both worlds – industry leading technology and operations alongside the personalized service that you’ve found absent elsewhere.
Learn More About Our Document Storage Solutions
Beyond documents, GRM delivers specialized storage services for your valuable corporate assets that require a temperature and humidity-controlled environment.

| GRM Information Management | The Competition | |
|---|---|---|
| Ownership |
Privately-owned. We answer only to our customers. |
Publicly-traded and VC-owned. Quarterly results prioritized over customers. |
| Service | Dedicated account reps in every market return emails and pick up the phone when you call. |
Call centers half a world away. Not staffed to service you. |
| Operations | Fully staffed to deliver your assets same day/next day, as requested. | Unable to meet client requests due to lack of staffing. |
| Delivery | GRM employees using GRM vehicles deliver directly to you. | Your documents stuffed into an envelope and passed off to a third party. |
| Processes | Strict operational processes and chain of custody perfected over 35+ years in business. | Outsourcing to third parties means less control and less security. |
| Technology | Advanced digital solutions delivered via our own highly secure cloud ECM platform. | Basic document management technology. |
| Pricing | We continue to deliver value. | Increases and premium pricing for decreased levels of service/value. |

Give requestors a simple way to request and receive patient medical records. Whether they prefer a streamlined mobile experience or the assistance of a helpful agent, the GRM ROI solution delivers the perfect combination of efficiency and positive customer experience.
Born in the cloud, VisualVault is a flexible, modern ECM platform. A transformative technology that delivers efficiency, savings and insights that drive your organization forward.

There is no single national retention period for medical records. HIPAA doesn’t set one; state law does, through hospital licensing rules and medical board regulations,
eDiscovery is the process of identifying, preserving, collecting, reviewing and producing information for use in litigation. It centers on electronically stored information, but it reaches

Choosing a medical records storage provider comes down to four checks: a business associate agreement that covers breach reporting, access and exit terms; a facility
GRM partners with Carahsoft to bring secure records management and document storage to government agencies.
GRM and sister company VisualVault will jointly showcase digital transformation at ARMA Infocon 2026, Booth #811.
Visit GRM in Booth #248 at the 2026 College of American Pathologists Annual Conference in Las Vegas, October 3-6.
GRM’s HIM Automation Solutions are made up of Clinical Document iFiling, Healthcare Release of Information, and Chart Retrieval. They are a combination of services, delivered by our cloud-based content services platform and our expertly-trained staff, that’s capable of reducing your HIM department expenses by 50% or more.
A combination of blocks and slides storage and digital workflow software that streamline your pathology laboratory operations.
Our Loan Lifecycle Document Management solution enables your loan department to process more loans in less time, securely, increasing efficiency while saving you money and delivering higher levels of customer satisfaction.
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