Offsite Document Storage, Scanning & Records Management

GRM is the largest independent records management company in the
US – serving healthcare, legal, financial and government organizations.

Learn more about all of our solutions.

Industry-leading Storage Solutions


Document Storage

With locations across the country, GRM delivers leading organizations with state-of-the-art facilities of unrivaled quality, personal customer service and operational excellence.

As the largest independent document storage company in the country, we provide the best of both worlds – industry leading technology and operations alongside the personalized service that you’ve found absent elsewhere.

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Climate-Controlled Storage

Beyond documents, GRM delivers specialized storage services for your valuable corporate assets that require a temperature and humidity-controlled environment.

  • Pathology Block and Slides
  • Computer Backup Tapes
  • AV Tapes
  • Photos
  • Valuable Documents

Healthcare Release of Information (ROI) & Payor Audit Requests

Give requestors a simple way to request and receive patient medical records. Whether they prefer a streamlined mobile experience or the assistance of a helpful agent, the GRM ROI solution delivers the perfect combination of efficiency and positive customer experience. 

And, employ GRM ROI to handle Payor Audits quickly and consistently by standardizing how requests are received, charts are retrieved, and records are delivered back to Payors

Watch to learn more about VisualVault

Born in the cloud, VisualVault is a flexible, modern ECM platform. A transformative technology that delivers efficiency, savings and insights that drive your organization forward.

ECM vs. DMS vs. CSP: Choosing the Right Platform for Your Enterprise

Document management systems (DMS) store and retrieve digital documents. Enterprise content management (ECM) extends that scope to all types of organizational content with workflow, retention, and compliance built in. Content services platforms (CSP) are the modern, API-driven evolution of ECM, designed for hybrid environments, integration with line-of-business systems, and microservices architecture.

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Person checking chain of custody for documents.

Chain of Custody in Records Management: Why It Matters and How to Enforce It

Chain of custody in records management is the continuous, documented trail showing who handled a record, when, where, and under what circumstances, from creation to final disposition. A defensible chain is the foundation for evidentiary admissibility, regulatory compliance, and protection against liability. A broken chain can void evidence in court and trigger penalties from regulators.

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GRM Information Management to Exhibit at United States and Canadian Academy of Pathology (USCAP) Annual Meeting and Show

GRM Information Management will showcase its CAP-compliant pathology storage services at the USCAP Annual Meeting, highlighting its expertise in storing blocks and slides for leading healthcare organizations across the U.S. With climate-controlled vaults, strict chain-of-custody processes, and a dedicated pathology storage team, GRM delivers secure, accessible, and industry-leading storage solutions.

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Healthcare Information Management Automation

Healthcare Information Management Automation Solutions

GRM’s HIM Automation Solutions are made up of Clinical Document iFiling, Healthcare Release of Information, and Chart Retrieval. They are a combination of services, delivered by our cloud-based content services platform and our expertly-trained staff, that’s capable of reducing your HIM department expenses by 50% or more.

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Loan Lifecycle Management Video

Loan Document Lifecycle Management

Our Loan Lifecycle Document Management solution enables your loan department to process more loans in less time, securely, increasing efficiency while saving you money and delivering higher levels of customer satisfaction.

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