Sales Executive – Digital ECM
Multiple Locations
Careers at GRM Information Management
Professional opportunities across a range of roles.
GRM offers a wide range of records management jobs and career opportunities throughout the United States and across the globe; from the warehouse to the executive suite; from the sales office to the customer support center. GRM is the leading provider in the US for: robust enterprise content management system, full suite of document management software and workflow management software, offsite document storage solutions, records management software, and document scanning services.
Become a part of a team of hardworking professionals who are part of a vibrant and growing business.
Current Opportunities:
Sales Executive – Digital ECM
Position Summary
GRM is seeking a Sales Executive – Digital ECM for our Miami, FL; Houston, TX; Washington, DC; and Los Angeles, CA locations. The position requires a strategic thinker with a focus on driving sales of our cloud-based content services software application, VisualVault. The selected candidates will have a track record of success in sales of major software initiatives, a strong knowledge of customer solutions life cycles, sales processes, the competitive landscape, and the development and execution of go-to-market sales plans.Location
Miami, FL; Houston, TX; Washington, DC; Los Angeles, CA (Hybrid)Personal Attributes (personality traits, work habits, commitment)
- Extensive experience selling software in an enterprise or large account sales environment
- Very sharp mind, with the ability to focus on a task
- Money motivation that can be translated into revenue production
- Driven to succeed and excel
- High energy “fire in the belly” approach and mentality
- A passion and enthusiasm for the business
- Excels in an entrepreneurial atmosphere with constant change
- Self-motivated and self-directed
- Exceptional work ethic
- Both strategic and tactical – a thinker and a doer
- Recognized as a thought leader
- Technical awareness – can confidently converse with IT personnel
- Strong relationship building skills
- Ability to build and lead cross-functional teams (Sales, Operations, Account Management, etc.) to achieve results
- High ratings on key sales qualities (competitiveness, persistence, sales drive)
- Excellent written and oral communication skills – public speaking experience a plus
Business Experience (education, training, knowledge)
- Minimum of 5 years of consultative sales experience in an enterprise or large account sales environment
- A strong hunter mentality – the ability to prospect and sell into new account opportunities, then upsell within the account
- Previous experience selling ECM / Content Services software solutions, cloud-based/hosted systems, BPM, document imaging, or similar applications
- Previous experience selling services – experience with outsourced services and the cloud-based model a plus
- Extensive background selling to C-level executives (CEO, CFO, CTO, CIO)
- Ability to effectively articulate the GRM value proposition to multiple levels
- Strong experience building and presenting ROI models
- Proven record of exceeding quota in previous positions
- Demonstrated ability to win competitive major account sales
- Formal sales training (Solution Selling, Miller Heiman, SPIN, etc.)
- Solid business acumen – strong understanding of how businesses operate across functional areas
- Ability to grasp and map processes and corresponding document and information flows between departments
- Participation in professional organizations (HIMSS, AHIMA, AIIM, SHRM, industry associations)
- 4-year degree
Responsibilities
- Attain targeted software sales for territory or assigned accounts by developing new prospects and interacting with established customers
- Lead generation and prospecting activities to maintain required pipeline of prospect accounts
- Qualify, research, track and develop leads into viable business opportunities
- Effectively articulate the GRM value proposition to multiple organizational levels
- Develop strong business cases, proposals and presentations for sales opportunities
- Negotiate the terms of agreements and close sales
- Participate in trade shows, conferences and industry events to build industry and customer awareness of GRM services and solutions
- Maintain a strong knowledge of the industry, trends, technology, competitive offerings, and customer requirements, and provide informed feedback to the company
- Participation in professional organizations (sales, marketing, industry associations)
Benefits
GRM offers excellent compensation and benefits, including comprehensive health coverage for medical, dental, and vision care for family/dependents, as well as employee life, optional long-term disability, matching 401(k), paid vacation and holidays.About GRM
Trusted for more than 35 years, GRM is a leading provider of information and content management systems. GRM’s robust, cloud-based enterprise content management platform, VisualVault, serves as the centerpiece of the digital solutions that GRM provides its clients. Serving a diverse base of industries such as healthcare, government, legal, finance and human resources, GRM delivers its clients services such as digital conversion, advanced data capture solutions, workflow automation, legacy data archiving, compliance and governance, business process management and advanced analytics capabilities, as well as a full suite of physical records management services.GRM maintains offices in 15 major metros across the U.S., including Atlanta, Austin, Baltimore, Boston, Chicago, Dallas, Houston, Indianapolis, Los Angeles, Miami, New Jersey/New York, Philadelphia, San Diego, San Francisco and Washington, D.C. GRM has international facilities in Lima, Peru; Rio de Janeiro, Brazil; and Bogota, Columbia.Apply to job
Digital Account Manager
Description
At GRM/VisualVault, our client relationships are our top priority. We’re looking for a dedicated and personable Digital Sales Account Manager to maintain our clients’ accounts and serve as our main point of contact. The Digital Sales Account Manager manages and develops existing customer relationships and focuses on VisualVault, GRM’s Enterprise Content Management solution. As the primary point of contact for GRM customers, the Digital Account Manager’s role is to initiate contact with existing customers to build positive relationships, respond to customer questions/concerns and, most importantly, upsell/cross-sell our digital solutions. The ideal candidate will have a passion for helping others and a drive to provide exceptional customer service and upsell. Applicants should be comfortable working with spreadsheets, audits, and other organizational software. If this sounds like you, apply today and help us build meaningful, long-lasting relationships that move our business forward!Location
Position follows a hybrid working schedule of remote/onsite in Jersey City NJ.Required Qualifications
- Prior experience selling Enterprise Content Management, Document Management or Advanced Data Capture Solutions. Required
- Prior experience with Software Sales and Account Management. Required
Objectives of this Role
- Act as the main point of contact in all matters relating to client concerns and needs but not being customer service
- Build and strengthen client relationships to achieve long-term partnerships
- Maintain accurate client records, keeping track of any contract updates and renewals
- Work with sales and other internal teams to develop strategic marketing plans and ensure KPIs are being met
- Develop a thorough understanding of our products and service offerings to better upsell and cross-sell to clients
Daily and Weekly Responsibilities
- Take inquiries and requests from customers and address their needs
- Stay on top of accounts, making sure they’re receiving services that are within their budget and meeting their needs
- Meet regularly with other members of the team to discuss progress and find new ways to improve business
- Generate upselling opportunities reports to give to clients and higher-ups within the organization
- Identify upsell, cross-sell, and renewal opportunities and communicate with the sales team regularly
Skills and Qualifications
- Professional experience in a sales or customer service role
- Ability to multitask and juggle several responsibilities simultaneously
- Strong written and verbal communication skills
- Good attention to detail and organizational skills
Preferred Qualifications
- Prior experience selling SaaS software and familiar with enterprise solutions
- A self-starter with a strong hunter mentality – the ability to prospect and upsell within GRM clients
- Proven track record of meeting or exceeding quotas and receiving positive customer feedback
- Proficiency with common customer success and customer relationship management software, such as Salesforce
- Professional certification (e.g. from the Strategic Account Management Association)
Benefits
GRM offers excellent compensation and benefits, including comprehensive health coverage for medical, dental, and vision care for family/dependents, as well as employee life, optional long-term disability, matching 401(k), paid vacation and holidays.To Apply
Please send an email to Mark Spitz, Senior Director of Digital Solutions at mspitz@grmdocument.com using a subject of “Re: Digital Sales Account Manager Position – NJ” with your resume attached in PDF format. Please include a brief introduction and overview and answer the following questions:- Do you have experience selling Enterprise Content Management, Document Management or Advanced Data Capture Solutions?
- Do you have experience with Software Sales and Account Management?
- How many years of work experience do you have as a Digital Account Manager?
- How many years of work experience do you have upselling/cross selling Enterprise Content and Document Management solutions within an existing customer base?
- Are you fully comfortable driving the sales process from inception through completion?
- From 1 (lowest) – 10 (highest), what is your comfort level of conducting Enterprise Content and Document Management software demonstrations?
About Us
GRM Information Management is a leading provider of information management systems with over 30 years of experience. GRM’s robust, cloud-based content services platform serves as the centerpiece of the digital solutions that GRM provides its clients. Serving a diverse base of industries such as healthcare, government, legal, finance and human resources, GRM delivers its clients services such as digital conversion, advanced data capture solutions, document management systems, workflow automation, legacy data archiving, compliance and governance, business process management and advanced analytics capabilities, as well as a full suite of document storage, scanning, and physical document management services. GRM maintains offices in 14 major metros across the U.S., including Atlanta, Austin, Baltimore, Boston, Chicago, Dallas, Houston, Indianapolis, Los Angeles, Miami, New Jersey/New York, Philadelphia, San Francisco and Washington, D.C. GRM also has facilities in Lima, Peru; Rio de Janeiro, Brazil; and Bogota, Colombia. GRM does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor. All employment is decided on the basis of qualifications, merit, and business need.Copywriter (GRM Marketing)
Location: Jersey City, NJ
Description
GRM Information Management, located in Jersey City, NJ is currently recruiting for an experienced Copywriter with business-to-business technology writing experience.
Key Writing Responsibilities
This position is responsible for the creation of a breadth of written content and plays a role in the development of GRM’s overall approach to Content Marketing. This writer works within the Marketing department, collaborating closely with marketing management, marketing project management, digital marketing and an experienced in-house graphic designer.
Ongoing, standard requirements for this role include the writing of:
- Email campaigns
- Product/service promotional literature
- Website content
- Press releases
- Social media posts
- Case Studies
- Video Scripts
Requirements
- Bachelor’s degree
- 4+ years of experience writing b2b content and a strong foundation in technology (software a plus)
- Demonstrated ability to understand technical concepts and market needs and translate into effective messaging for business audiences
- Multi-tasker – ability to work effectively on multiple projects concurrently
- Collaborative, self-starter
Benefits
GRM offers excellent compensation and benefits. Benefits include a choice of plans providing comprehensive coverage for medical, dental, and vision care for employee & dependents, as well as employee life, matching 401(k), paid vacation and holidays.
About Us
GRM Information Management is a leading provider of information management systems with over 30 years of experience. GRM’s robust, cloud-based content services platform serves as the centerpiece of the digital solutions that GRM provides its clients. Serving a diverse base of industries such as healthcare, government, legal, finance and human resources, GRM delivers its clients services such as digital conversion, advanced data capture solutions, document management systems, workflow automation, legacy data archiving, compliance and governance, business process management and advanced analytics capabilities, as well as a full suite of document storage, scanning, and physical document management services.
GRM maintains offices in 14 major metros across the U.S., including Atlanta, Austin, Baltimore, Boston, Chicago, Dallas, Houston, Indianapolis, Los Angeles, Miami, New Jersey/New York, Philadelphia, San Francisco and Washington, D.C. GRM also has facilities in Lima, Peru; Rio de Janeiro, Brazil; and Bogota, Colombia.
If interested, please send resume to Mike Aaron, Vice President of Marketing, at maaron@grmdocument.com
GRM does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor. All employment is decided on the basis of qualifications, merit, and business need.
Get In Touch
You can reach out to us by phone at 888.907.9687, or fill out the form below