The management dashboard provides initial care departments with visibility into each referral episode and the status of next steps — delivering key process insights at a glance. Simple and clear presentation of timestamps associated with key processes provides an unprecedented level of visibility that gives managers the ability to proactively track, manage, and effect change where necessary. Managers are presented with a digital record of and clear presentation of key steps in the process such as:
- Referral entered
- Referral acknowledged
- Patient contacted
- Appointment confirmed
And, an intuitive green, red, yellow status marker on the dashboard makes clear what referrals are on-track, what may require attention and what appear to be problematic. This dashboard is a central component of tracking CareConnect’s tight digital loop of data and automatic processes that will dramatically improve patient retention for your network.