Healthcare Document Management Solutions
GRM Information Management helps healthcare organizations manage critical document and data management processes such as secure storage, scanning, destruction and management of compliance and governance.
Trusted by large healthcare organizations nationwide, GRM executes HIPAA-compliant records management programs with secure handling procedures, controlled access, documented chain of custody, SOC 2 certification, and NAID AAA certified destruction services.
Healthcare Document Management for Healthcare Organizations
A Breadth of Services
Healthcare records programs require more than storage space. In addition to providing premium physical storage facilities, GRM delivers healthcare teams with digitization services, destruction services, healthcare Release of Information (ROI) services, specialized pathology blocks and slides storage and compliance and governance support.
Easy Access & Visibility
The GRM eAccess portal allows clients to easily view every aspect of their account – from stored inventory to account balances. And making retrieval requests, pickup and delivery requests and scanning requests is as easy as a click of a button.
Rigorous Processes
Strict operational procedures such as chain-of-custody tracking, retention support, access controls and secure handling help healthcare organizations mitigate risk.
Healthcare Records Challenges GRM Helps Solve
EHRs manage active patient records, but healthcare organizations still manage large volumes of records and documents that reside outside the EHR. Legacy charts, inactive files, financial records, audit documentation, release of information requests, all require secure handling, retention control, and process management.
Need a new document management solution?
Join 1,000s of other businesses that trust GRM.
Hipaa-compliant Healthcare Document Management
Healthcare records require authorized access, compliant retention practices, and secure disposition. GRM delivers HIPAA-compliant healthcare document management through secure facilities, trained handling procedures, advanced barcode tracking, SOC 2 certification, and NAID AAA certified destruction services.
Healthcare teams can employ GRM to drive records management programs that require controlled access, documented chain of custody, retention support, secure retrieval, scanning, and certified destruction services.
Records Exist Outside Your EHR
GRM supports the records environment that sits outside your EHR, including the storage of physical documents and pathology assets, and scanning and digitization initiatives.
GRM scanning services can prepare indexed digital files with searchable text for approved downstream systems and records processes.
Release of Information (ROI) Services for Healthcare Teams
Managing Release of Information requests in-house can place pressure on HIM teams, especially when request volume, staffing constraints, payor audits, and response deadlines compete with day-to-day patient care. And, in-house processing puts your organization at risk of processing fraudulent claims and committing HIPAA violations.
GRM’s comprehensive ROI solution delivers a secure patient data and record access retrieval platform that consists of a requestor-friendly submission experience,, live agent support, and real-time request tracking. In addition the the vast benefits to your office operations and staff, this solution give patients, payors, and other requestors a clearer path to the information they need – delivered via a secure environment.
Need a new document management solution?
Join 1,000s of other businesses that trust GRM.
Healthcare Organizations GRM Supports
GRM supports hospital systems, community hospitals, ambulatory clinics, physician groups, specialty practices, pathology departments, laboratories, healthcare payors, and healthcare business offices that need secure records management, scanning, retrieval, retention, and specialized storage support.
Healthcare Document Management Support
GRM delivers healthcare organizations records storage, scanning, release of information, pathology storage, and a host of other records management-related processes. The solutions below help healthcare teams improve access to records, reduce manual handling, support compliance processes, and gain better visibility into document-heavy work.
OnCallConnect
Healthcare records programs require more than storage space. In addition to providing premium physical storage facilities, GRM delivers healthcare teams with digitization services, destruction services, healthcare Release of Information (ROI) services, specialized pathology blocks and slides storage and compliance and governance support.
CareConnect
Patient referral data management support that improves patient retention and gives management visibility into referral details and trends.
EHRConnect
A suite of products and services that helps bridge gaps in patient data management where EHRs fall short.
CoderConnect
A solution that standardizes and streamlines the operational process of coding patient records, helping improve efficiency and reduce unbilled accounts.
Pathology Solutions
Storage and handling support for pathology blocks and slides, including controlled storage, secure transport, barcode tracking, and chain-of-custody visibility.
Medical Release of Information
Records management expertise and secure process support for release of information requests, including request handling, tracking, and status visibility.
Human Resources
Seamlessly integrating with your HRIS, GRM delivers visibility and full control of all of your HR data in a single digital environment.
Finance
Intelligent capture of financial data, storing critical Receivables records and streamlining the flow of important financial processes via workflow solutions.
Healthcare Document Management Service Areas
Secure Records Storage
Controlled offsite storage for long-retention of patient records.
Healthcare Document Scanning
Scanning services that convert paper files into indexed digital files with searchable text.
Release of Information Support
Records handling support for secure request intake, tracking, and fulfillment processes.
Pathology Storage
Controlled storage, transport, barcode tracking, and chain-of-custody support for pathology blocks and slides.
Retention & Secure Destruction
Retention support and NAID AAA certified destruction services for records that meet approved disposition requirements.
Operational Impact Healthcare Teams Can Measure
Healthcare document management programs should give leaders practical ways to measure performance. GRM can help teams monitor storage volume by location, physical retrieval activity, scan-on-demand activity, pickup and delivery requests, retention and disposition activity, chain-of-custody events, and specialized asset inventory.
These metrics give HIM, compliance, operations, and leadership teams clearer visibility into records activity without relying on broad or unsupported savings claims.
FREQUENTLY ASKED QUESTIONS
What is healthcare document management?
Healthcare document management is the set of services and controls used to store, scan, retrieve, track, retain, and securely destroy healthcare records. For GRM, this includes physical records storage, scanning, retention support, chain-of-custody tracking and release of information services
Is GRM’s healthcare document management HIPAA-compliant?
GRM delivers HIPAA-compliant healthcare document management programs through secure handling procedures, controlled access, documented chain of custody, SOC 2 certification, NAID AAA certified destruction services, and records services designed for highly-regulated healthcare environments.
What types of healthcare organizations does GRM support?
GRM supports hospital systems, community hospitals, outpatient clinics, physician groups, specialty practices, pathology departments, laboratories, healthcare payors, and healthcare business offices.
Can GRM scan healthcare records?
Yes. GRM scanning procedures convert paper records into indexed digital files with searchable text that can be auto-filed within a pre-defined digital folder structure.
Does GRM store pathology blocks and slides?
Yes. GRM provides pathology block and slide storage services with controlled storage, secure transport, barcode tracking, chain-of-custody visibility, and eAccess physical inventory management.
How long does implementation take?
Implementation timing depends on record volume, locations, indexing requirements, retrieval needs, scanning scope, retention rules, and eAccess setup.
Contact GRM About Healthcare Document Management
Talk with GRM about your healthcare records management challenges and learn more about the services that we provide to leading healthcare organizations across the U.S.